Crossroads Medical Group is proud to announce the acquisition of Family Medical Center, located at 302 N Congress Blvd, Smithville, TN 37166. This partnership with the provider base and the staff of Family Medical Center reinforces our commitment to delivering exceptional primary care and maintaining continuity of care with the clinic’s trusted local providers and the communities they serve. By investing in our clinics, we continue to advance our mission of expanding patient access and enhancing care quality.
As part of this transition, Crossroads will invest in Family Medical Center across people, processes, and technology to benefit patient care. Crossroads will continue to add provider staff while implementing advanced technology to enhance the digital patient experience. These improvements aim to make accessing and interacting with the clinic more convenient and efficient, supporting our mission to improve access to high-quality healthcare.
“Our goal is to build on Family Medical Center’s strong 30+ year foundation in the community while introducing new resources and technologies to benefit both patients and staff,” said Conor Pocino, VP of Network Strategy and Development. “By investing in people, processes, and technology, we aim to provide an outstanding healthcare experience for the community of Smithville and the broader DeKalb County.”
Patients can expect to receive the same existing services, while having access to
expanded services, including:
- Open provider panels, now welcoming all major Medicare Advantage plans
- Chronic Care Management, tailored to seniors with complex healthcare needs
- Continued coverage from all major payors, including Medicaid
- Flexible appointment options; including walk-ins, same-day appointments, and scheduled visits
Crossroads Medical Group is committed to enhancing access to care in the Smithville community while implementing improvements that benefit patients and staff alike.